Today we’re launching a brand new product called Intercom—a tool to help web app owners build and manage relationships with their users.
It’s all about relationships
Some time in early 2010 I wandered into a little Dublin coffee shop that seemed to sprout up out of nowhere. It was run by first-time business owner Colin Harmon. Through Colin’s friendly, open approach, he turned a random punter into a loyal customer. As a loyal customer I walk past many cafés to get to 3fe, I…
